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We use reliable carriers such as USPS, UPS, Fedex, or DHL for shipping.
If you receive a damaged or defective item, please notify us immediately within 5 days of receipt of the item and we will happily exchange it for you. If the item is returned due to a customer error, the customer will still be responsible for paying for return shipping fees and a 20% restocking fee.
When you receive your package, please inspect it carefully before opening and inspecting the merchandise inside. We do not offer refunds, however, we do offer exchanges only for damaged or defective items. We can only replace the defective item with an identical product in our inventory.
If there is damage or any defects on your order, please email us at theroselavenderstore@gmail.com immediately upon receiving the item so that we can take care of it for you.
If the item is returned due to a customer error, the customer will still be responsible for paying for return shipping fees and a 20% restocking fee. If not then we will cover the return shipping cost of the item.
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We are currently only online at this time
We do ship internationally. However, the shipping cost varies based on the country, quantity, and weight of the items purchased. Please Contact Us to us before making an international purchase, and we’ll provide you with a shipping quote.
We provide tracking information within 24-48 hours of shipment via email, provided you’ve shared your email at the time of purchase. If you don’t receive tracking details within this timeframe, please contact us at theroselavenderstore@gmail.com or call +1-727-265-1928.
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Lorem ipsum dolor sit amet, vis an nihil tation doctus, mel ne iriure accusam evertitur. Te omnes repudiandae pri, dolores appetere incorrupte id nam. Mundi doctus mel ad, modo tempor iudicabit vix eu. Duo adhuc noluisse incorrupte.
Orders are typically processed within 24 – 48 hours (excluding weekends and holidays). Once processed, they will be shipped within 1-3 business days. Afterwards, it depends on carrier delivery times to determine when your package will arrive